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Community Articles > Sametime Proxy > Creating a customer service web application using Sametime - Part Three
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Creating a customer service web application using Sametime - Part Three
Support Click-to-Chat with only a little coding: The Click-to-Chat pattern is becoming increasingly popular on customer-facing web sites. This series of three articles shows how to implement this using the Sametime Proxy features, with a simple automation servlet, or bot to manage ...

Creating a customer service web application using Sametime - Part Two
Support Click-to-Chat with only a little coding: The Click-to-Chat pattern is becoming increasingly popular on customer-facing web sites. This series of three articles shows how to implement this using the Sametime Proxy features, with a simple automation servlet, or bot to manage ...

Creating a customer service web application using Sametime - Part One
Support Click-to-Chat with only a little coding: The Click-to-Chat pattern is becoming increasingly popular on customer-facing web sites. This series of three articles shows how to implement this using the Sametime Proxy features, with a simple automation servlet, or bot to manage ...

Google Chrome extension for Click-to-Call
Make phone calls from any web page: This article describes an extension to the Google Chrome™ browser to allow highlighted phone numbers on an arbitrary web page to be called from Sametime Unified Telephony.

Internet Explorer extension for Click-to-Call
Make phone calls from any web page: This article describes an extension to Microsoft Internet Explorer™ to allow highlighted phone numbers on an arbitrary web page to be called from Sametime Unified Telephony.
Community articleCreating a customer service web application using Sametime - Part Three
Added by ~Vanessa Reachek | Edited by ~Kim Rehipigenflar on May 22, 2013 | Version 3
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Support Click-to-Chat with only a little coding: The Click-to-Chat pattern is becoming increasingly popular on customer-facing web sites. This series of three articles shows how to implement this using the Sametime Proxy features, with a simple automation servlet, or bot to manage interactions.
Tags: Sametime Proxy, Customer Service Desk

Content coming soon! In the mean time, be sure to read Creating a customer service web application using Sametime - Part One
and Creating a customer service web application using Sametime - Part Two.


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VersionDateChanged by              Summary of changes
This version (3)May 22, 2013, 4:45:44 PM~Kim Rehipigenflar  
2May 22, 2013, 4:37:56 PM~Sarah Brewevitchynds  
1May 22, 2013, 4:36:12 PM~Yoshi Kigeroikle  
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